FREE SHIPPING ON ORDERS OVER $150 IN US.

Shipping

Order processing takes between 2 - 5 business days, and orders are shipped on regular business days Monday - Friday.  Once your order has been processed, your item(s) will be shipped with 48 hours.  You can expect to receive your merchandise from 3-14 business days.  Orders are not shipped or delivered on weekends or holidays.  We will make every effort to ship your package as quickly as possible. 

Taxes:  Sales tax is charged to residents living in New York or California.  For international orders, a customs duty will be incurred (the amount of which is determined by your country of residence).  Calder online is not responsible for the payment of this duty. 

Domestic orders are shipped via USPS First Class Mail or Priority.  International orders are shipped either USPS International First Class Mail or International Priority Express Mail.

We offer International First Class Mail as a low cost option for our international customers. Please be aware that once we ship your item, it is out of our control. We are not responsible for any lost packages.  International First Class Mail does not come with tracking or insurance.

If you would like tracking and insurance, please select Priority Express International Shipping at checkout. 

How do I track my package online?

Upon shipment, you will receive a confirmation email with your tracking number.  For domestic and international orders, you can track your package at USPS.com. Once your order has shipped, please directly contact USPS with any inquiries about the status of your package.

Service delays

Calder is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters.  Similarly, we are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays.  In cases such as these, please directly contact your courier with any inquiries about the status of your package.   

Failed Deliveries & Returned Packages

In the case that USPS is unable to deliver a package due to an incorrect address entered by the customer, the customer's refusal to pay duties, multiple failed attempts to reach the customer at point of delivery, or otherwise, Calder online is not responsible for payment of return shipping costs levied by the courier.  Similarly, Calder online is not responsible for the payment of re-shipping merchandise to the customer.  In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.